FAQs
Does TextUs.Biz require downloading an Application?
No! TextUs.Biz works using the Google Chrome browser which is available for both PC’s and Mac’s.
Can I use other desktop applications at the same time?
TextUs.Biz works seamlessly with all other applications and will notify you with a discreet message on the side of your screen if a new message comes in while TextUs.Biz is minimized or in the background.
How does TextUs.Biz effect my voice calls when it uses my phone number to send and receive text messages?
TextUs.Biz does not in any way effect your voice plan, carrier, voicemail or voice services. It operates completely independently of your existing voice plan and service.
Can I have TextUs.Biz open on multiple computers or a computer and an iPad at the same time?
Absolutely! You can have a number of people monitoring and responding to the text conversations at the same time. The inbound and outbound messages show on any screen that is logged in.
What happens if we are not available at certain times to answer incoming text?
TextUs.Biz provided a one-click, customizable auto responder that you can turn off and on throughout the day, or at closing, so that incoming message don’t go left unanswered
Is all of my information synced between the web-application and the iPad App?
It is. All of your contacts, messages, to-do’s and notes are simultaneously synced between the web version and the iPad App!
Is there a long term contract to use TextUs.Biz?
Nope! TextUs.Biz is a month-to-month service and no contract or commitment is required, so you can cancel at any time with the click of a button. Your first 100 messages are free, so we will not even ask for your credit card until you go over 100 messages and have decided if TextUs.Biz is right for your business.
Can I send messages to Groups of customers?
You bet. You can easily add new Groups and add contacts into the groups by name or by dropping in an Excel spreadsheet. When you hit send everyone in the group will get the text. If they respond back, the message can only be seen by you (not the group). NOTE: All Group message contacts must have requested to be opted-in. Spamming is not permitted and would result in account termination.
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