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TextUs.Biz™ | RSS Feed http://textus.biz Business SMS 2.0 Wed, 15 Oct 2014 01:17:07 +0000 en-US hourly 1 http://wordpress.org/?v=4.0 TEXTCELLERATE at Dreamforce 2014 http://textus.biz/textcellerate-dreamforce-2014/ http://textus.biz/textcellerate-dreamforce-2014/#comments Tue, 14 Oct 2014 22:46:32 +0000 http://textus.biz/?p=10535 The TEXTCELLERATE™ team is out in San Francisco this week for Dreamforce 2014!  We’re out meeting with customers and looking to learn new ways to help you add SMS 2.0 to your sales tool box. If you’re interested in linking up, text us on our main number at 303-442-3223 and someone will connect you with a team member at the show! Learn more ... Read More

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The TEXTCELLERATE™ team is out in San Francisco this week for Dreamforce 2014!  We’re out meeting with customers and looking to learn new ways to help you add SMS 2.0 to your sales tool box.

If you’re interested in linking up, text us on our main number at 303-442-3223 and someone will connect you with a team member at the show!

Learn more about Dreamforce watch the live stream here: http://www.salesforce.com/dreamforce/DF14/

Learn more about TEXTCELLERATE™ for Saleforce: http://textcellerate.com/

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How To: Use The To-Do Feature To Track Your Active Conversations http://textus.biz/use-the-to-do-feature-to-track-your-sales-progress/ http://textus.biz/use-the-to-do-feature-to-track-your-sales-progress/#comments Wed, 28 May 2014 22:48:24 +0000 http://textus.biz/?p=10108 Many sales professionals use TextUs.Biz to manage their daily conversations with potential clients. Text messaging has a 98% read rate – much higher than sending an email or leaving a voicemail – making it the ideal communication tool for sales professionals to touch base with clients quickly and efficiently! With hundreds of contacts per week, it can be challenging to ... Read More

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Many sales professionals use TextUs.Biz to manage their daily conversations with potential clients. Text messaging has a 98% read rate – much higher than sending an email or leaving a voicemail – making it the ideal communication tool for sales professionals to touch base with clients quickly and efficiently! With hundreds of contacts per week, it can be challenging to keep track of each conversation.

One of the first features that we added to the messaging portal was the To-Do list and Notes section to keep users organized. Using the To-Do feature in TextUs.Biz can not only track what you need to do, but highlight the contacts that you need to follow up with.

Combine it with the Notes section to remember details that will keep yourself organized and your clients will be impressed! To use the To-Do list, click on the contact you’d like to add a note or to-do about, and then click on the up arrow next to notes or to-dos to access those fields. 

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Type a to-do task and hit enter to save it and the contact with the task will be highlighted in orange.

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All of your contacts with a task can easily be sorted by clicking the “To-do” Button. This will then filter all other conversations out of your side bar for easy access.

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Simply select the contact with the to-do task and check it off when you complete it.

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Write anything you’d like in the notes section and it will autosave for you! Within the tasks section, you also have the option of deleting any completed or uncompleted task, as well as clearing completed tasks.

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Want to be a Sales Superstar? Check out our new Sales Acceleration Tool: TEXTCELLERATE™!

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Introducing TEXTCELLERATE™: Two-Way Text Message Sales Acceleration http://textus.biz/introducing-textcellerate-two-way-text-message-sales-acceleration/ http://textus.biz/introducing-textcellerate-two-way-text-message-sales-acceleration/#comments Mon, 26 May 2014 15:34:08 +0000 http://textus.biz/?p=10117 We’ve been working away here in Boulder, CO on a awesome new tool to add to the TextUs.Biz platform that will be a game changer for sales acceleration.  We’ll be sharing more some updates and news on this as we release our Beta version!  For those not familiar with sales acceleration, below is a brief background and an intro to TEXTCELLERATE™! Read the original ... Read More

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We’ve been working away here in Boulder, CO on a awesome new tool to add to the TextUs.Biz platform that will be a game changer for sales acceleration.  We’ll be sharing more some updates and news on this as we release our Beta version!  For those not familiar with sales acceleration, below is a brief background and an intro to TEXTCELLERATE™!

Read the original post on TEXTCELLERATE™ : Introducing Two-Way Text Message Sales Acceleration

Simply put, sales acceleration is the process of increasing the velocity of the sales process.  Ken Krogue, InsideSales.com Co-Founder and Forbes contributor has a great article that gives a full background on the space you can read here. Here a few relevant excerpts…

Sales acceleration is also about working smarter.

It’s gathering real-time sales intelligence from LinkedIn, InsideView and ZoomInfo. It’s having something relevant to talk about when you call a new prospect besides just the weather. It’s connecting with social media, lowering costs, raising visibility, and generating leverage.

It’s about speed.

It’s about execution.

Instead of guessing.

It’s about nurturing prospects and customers, not just the marketing automation practice of nurturing leads.

It’s about tracking velocity metrics. How fast you respond. How persistent you are. What percentage of leads get contacted. The length of your sales cycle. How engaged your prospects are. How fast an appointment decays if it is set 4 days out instead of 1 day.

It’s about speed.

It’s about execution.

Read the full article on Forbes.com

So how does text messaging fit into sales acceleration?

Text message sales acceleration is the use of two-way text messaging to engage your prospects and leads to speed up your sales cycle.  Many times when you have a new lead you simply need to get a yes, no or maybe from them to move things forward.  Until now email and phone calls may work some of the time but what about a text messaging?

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We all love to text our friends and family.  Most of the time, people would rather text than talk!  So why aren’t business and sales professionals using SMS as a communication channel?

Well, some sales people are texting for business.  Accept they’re texting from their personal devices and none of the conversations are being tracked with their company’s respective CRM.

In comes TEXTCELLERATE™ – the two-way text message sales acceleration tool!  Sales organizations can now text enable their existing sales phone number and manage/track conversations with their CRM.  That allows people to call or text the same number which helps to unify communications.

SMS is an entirely new communication channel, never before fully utilized by businesses and sales teams.

TEXTCELLERATE™ gives you the ability to send the right message at the right time in order to engage a sales lead.  While email and cold call open/read rates are getting lower and lower, text messaging boosts a whooping 98% read rate!  Not only will your leads read your important message but they’ll be able to respond and have a two-way conversation with you.

We’re accepting a limited number of seats for sales teams and individuals that would like to get in on this opportunity early.  We’re expecting to fully launch within a few months!

For a sneak peek, Reserve your seat now or request a demo and we can show you first hand the power and efficiency of two-way text message sales acceleration!

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Even Your Most Faithful Customer Will Only Wait On Hold For So Long http://textus.biz/even-faithful-customer-will-wait-hold-long/ http://textus.biz/even-faithful-customer-will-wait-hold-long/#comments Mon, 19 May 2014 22:20:10 +0000 http://textus.biz/?p=10111 Even your most faithful customers will only wait on hold for so long. Unleash the efficiency of text messaging with TextUs.Biz!

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Even your most faithful customers will only wait on hold for so long. Unleash the efficiency of text messaging with TextUs.Biz!

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Meme Monday: If a voicemail is recorded but no one hears it, does it make a sound? http://textus.biz/meme-monday-voicemail-recorded-one-hears-make-sound/ http://textus.biz/meme-monday-voicemail-recorded-one-hears-make-sound/#comments Mon, 12 May 2014 22:18:08 +0000 http://textus.biz/?p=10101 If a voicemail is recorded but no one hears it, does it make a sound? Get through to your customers with TextUs.Biz.

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If a voicemail is recorded but no one hears it, does it make a sound? Get through to your customers with TextUs.Biz.

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The Best Mobile Tools for Marketers http://textus.biz/best-mobile-tools-marketers/ http://textus.biz/best-mobile-tools-marketers/#comments Wed, 30 Apr 2014 22:30:26 +0000 http://textus.biz/?p=10086 This post originally appeared on Bikini Marketing. If you (or your boss) still aren’t convinced about mobile marketing, you should definitely reconsider. There are more than 6.5 billion (yes, billion with a b) mobile subscribers worldwide. Just for comparison, there’s only seven billion people in the world. Still think mobile marketing is a waste of your time? There are tons of ... Read More

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This post originally appeared on Bikini Marketing.

If you (or your boss) still aren’t convinced about mobile marketing, you should definitely reconsider. There are more than 6.5 billion (yes, billion with a b) mobile subscribers worldwide. Just for comparison, there’s only seven billion people in the world.

Still think mobile marketing is a waste of your time?

There are tons of tools to help newbies excel at mobile marketing. Some are designed to target multiple areas while others specialize in one aspect of mobile. Check out the three tools below as a starting point in your research on mobile marketing, and let me know if you find other helpful mobile tools!

The Text Tool – TextUs.Biz

This tool is super cool and perfect for companies reaching out to Millennials or people who are always on the go. Businesses that use TextUs.Biz can communicate with their customers through text messages sent on their computers or iPads. An even cooler feature is that customers who sign up for the program can text the company’s main phone line to schedule appointments or make reservations.

This tool can make it easier for customers to contact you via the channels they prefer (a crucial success factor for content marketing) and increases employee efficiency. Instead of getting caught up in a wave of phone calls, employees will have much more free time to devote to other business-related tasks. There are several plans for TextUs.Biz which range from free to $99 per month, depending on how many messages you send. If you’re a service-oriented business, I would definitely look into this.

Read the full post and learn about the other mobile tools here: http://bikinimarketing.com/the-best-mobile-tools-for-marketers/

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Do you know who’s texting your business landline? http://textus.biz/do-you-know-whos-texting-your-business-landline/ http://textus.biz/do-you-know-whos-texting-your-business-landline/#comments Tue, 29 Apr 2014 15:58:56 +0000 http://textus.biz/?p=10075 More and more customers today are text messaging businesses just like they text their friends and family.  From simple questions and requests to making appointments.  If your clients are texting you but you’re not responding, you could be missing out on valuable conversations and customers! Do you know who’s trying to text your business?  Claim your business landline number for FREE and never ... Read More

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More and more customers today are text messaging businesses just like they text their friends and family.  From simple questions and requests to making appointments.  If your clients are texting you but you’re not responding, you could be missing out on valuable conversations and customers!

Do you know who’s trying to text your business?  Claim your business landline number for FREE and never miss another text or customer with TextUs.Biz!

All you have to do is sign up with an email that you’d like incoming text messages to get forwarded to.  It’s that easy!

When you’re ready to become a Text Friendly business you’ll be able to send and receive text messages with your clients from our easy-to-use web portal.  You’ll be able to manage many conversations at once,  send SMS marketing messages to groups of customers and even set business hours so that an auto-responder will respond while your away!

Ready to claim your number?  Get started here!

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Get Rid of “No Show” Appointments Once And For All http://textus.biz/get-rid-of-no-show-appointments-once-and-for-all/ http://textus.biz/get-rid-of-no-show-appointments-once-and-for-all/#comments Mon, 14 Apr 2014 22:46:02 +0000 http://textus.biz/?p=10064 Your time is valuable! There’s nothing worst than waiting for a client to show up only to find out later that they forgot their appointment or something came up last minute and they weren’t able to make it in. Being stood up not only means your time was wasted, but it also means money wasn’t made.  No matter what professional ... Read More

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Your time is valuable! There’s nothing worst than waiting for a client to show up only to find out later that they forgot their appointment or something came up last minute and they weren’t able to make it in. Being stood up not only means your time was wasted, but it also means money wasn’t made.  No matter what professional environment you’re working in, it’s not easy to guarantee your clients will make their appointment.

With life moving at a faster pace, voicemails are being left behind. While you may listen to your voicemails a couple times a day (or once a week!), it’s likely you read your text messages immediately! Well, you’re not alone and chances are your clients are the same way. By reaching out with confirmation text messages, you insure that the message is being received! Better yet, if your client is stuck in a last minute meeting or running late at another obligation, they can instantly connect with you to let you know.  This gives you time to adjust your schedule and fill in the gap with a last minute client (or lunch date!).

The growing text message communication trend is extending into business and daily workflow, why not allow your clients to take advantage? By using TextUs.Biz, your clients can reach you by either calling your texting your business phone number. No need for your clients to store a separate number just for texting. This leaves your personal number, well, personal!

Here Are Our Tips For Preventing “No Show” Appointments:

  • Send a confirmation text message when they book their appointment. When your client books their appointment is a great time to take the opportunity to let them know about your texting option! Make sure to ask their permission. Send them a message right after booking so they have an immediate record of the appointment time and date.

  • Send out a confirmation text message 2 days before the appointment! Your confirmation text message should include the basic appointment information: the time, date, who their appointment is with, etc. as well as a prompt to confirm. Including a simple prompt such as, “Please respond to confirm your appointment.”

  • Remind them they can text you cancellation notices as well as make any changes to their appointment!

Making communication as easy as possible will help keep that two-way conversation open and reduce the chances of a “no call, no show” appointment. If your client’s child gets sick and has to go to the doctor unexpectedly, chances are the last thing they’re able to do is make a phone call to cancel their appointment. Sending a text from the waiting room? Very possible! Make it easier for your clients and yourself, start texting!

 

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Property Management: How To Get Your College Tenants To Respond (Without Knocking On Their Door!) http://textus.biz/property-management-how-to-get-your-college-tenants-to-respond-without-knocking-on-their-door/ http://textus.biz/property-management-how-to-get-your-college-tenants-to-respond-without-knocking-on-their-door/#comments Wed, 09 Apr 2014 17:55:56 +0000 http://textus.biz/?p=10055 Property management is an all day, every day job! From maintenance requests and tenants getting locked out of their apartments to managing the bills and rent, someone has to be available at all times. Most of these requests and questions come through a phone call or email. But what happens when you’re renting to college students? Most students have different ... Read More

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Property management is an all day, every day job! From maintenance requests and tenants getting locked out of their apartments to managing the bills and rent, someone has to be available at all times. Most of these requests and questions come through a phone call or email. But what happens when you’re renting to college students?

Most students have different hours than the standard 9-5 working adult. So if they just got off work from the restaurant at midnight and you’ve sent them an email that day to let them know of a showing the next morning, chances are they’re not going to see that email. Students are constantly flooded with emails from school, so filtering through the information to see what’s important and what’s not isn’t always as easy as it may seem.

So the next morning you arrive at their apartment ready to show the potential renter the fabulous home, and there’s your tenant, asleep in their bed. Not only is the tenant now upset because they didn’t know about the showing and they’re missing out on valuable sleep, but your potential renter sees this experience as poor communication on the property management’s part.

So what’s the best way to reach your college tenants in an efficient and easy way? Send them a TEXT! If you were to walk onto a college campus right now, the majority of students walking around would be attached to their phones! Whether texting, talking, or browsing, cell phones have become the number one source of communication.

Sending a text message insures that the recipient will see your message right away and be able to respond immediately with any questions. Typing a text message takes no time. So whether your college tenant has a burst pipe or just needs to get in touch with you, they can quickly let you know. And if they’re late on rent, you can get in touch… without needing to knock on their door!


Learn More: http://textus.biz/property-management/


Sign Up Now: Get Started for Free

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iPad Receptionist Featured Business: Bark & Co – BarkBox! http://textus.biz/ipad-receptionist-featured-business-bark-co-barkbox/ http://textus.biz/ipad-receptionist-featured-business-bark-co-barkbox/#comments Wed, 19 Mar 2014 22:26:59 +0000 http://textus.biz/?p=10043 We LOVE BarkBox at our office! One of the office pups, Lucca, has been a regular subscriber for a few months now and is completely obsessed. Lucky for Lucca, her March BarkBox arrived today just in time to share with her co-workers (Walker and Oaty) at the TextUs.Biz office. BarkBox day isn’t just the best day of the month for ... Read More

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We LOVE BarkBox at our office! One of the office pups, Lucca, has been a regular subscriber for a few months now and is completely obsessed. Lucky for Lucca, her March BarkBox arrived today just in time to share with her co-workers (Walker and Oaty) at the TextUs.Biz office.

BarkBox day isn’t just the best day of the month for the pups – we couldn’t be more entertained as they play with their new toys (this month included a bacon shaped chew toy) and perform tricks for the new treats.  This month we were even treated with chew bones that freshen the dogs’ breath (thank you Twistix!). Our dogs mean the world to us so seeing them entertained gives us more time to focus on the task at hand… our jobs! I have a feeling we’re going to be ordering multiple boxes next month as puppy Oaty keeps growing!

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The team over at Bark & Co. are the creators of the BarkBox and we’re proud to say they use the iPad Receptionist in their office! While they may not get as much pure entertainment out of our service as we do out of theirs, we hope to make their lives a little easier by modernizing their visitor experience.

If you haven’t treated your dog to the gift of BarkBox, we highly recommend it! “BarkBox” will quickly become their new favorite word and they will truly love you for it.

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