TextUs.Biz has greatly reduced the amount of time our front desk staff is tied up on the phone and has allowed us to concentrate on even better customer service. Our clients love the ease and simplicity of sending us text messages and our staff uses the service almost exclusively for communication with the front desk. Personally, I find myself wishing all businesses offered this great service!
We love the ease of texting customers about their cars. This service allows us to reach the customer faster than leaving a voice mail. Customers have told us this service makes keeping in touch about their cars so much easier than playing a game of phone tag.
At the Boulder and Fox Theater box offices, we can provide much better customer service using TextUs.Biz. We got immediate positive feedback from our patrons. We can answer questions quickly and never have to ask people to hold while we assist other customers. We can do both simultaneously and efficiently. Our customers love it and we love it.
In a high pace salon, multi-tasking is a must. The TextUs.Biz allows us to quickly communicate with both our clients and our staff in a timely manner while maintaining the hustling salon atmosphere. Now that we can text, our phone lines are more available for bringing in new clients. We love how this software has helped organize our business!
I can reach hundreds of our customers in a matter of minutes. We offer daily specials, customer rewards and up to the minute menu information through the services of TextUs.Biz! Customers are aways in the know with our opt-in, text club program.
- Matt Dark – Zanitas Mexican Grill
It’s convenient, easy-to-use and the customers who want text love it! It’s also been great to contact staff quickly without tying up our phone lines. TextUs.Biz is a no-brainer business advantage!
TextUs.Biz has become an invaluable communication resource we use with clients everyday. With life as busy as it is these days, giving our clients the ability to reach out via text gave us one more way to provide convenient customer service. From questions about stock availability to curbside pickup alerts, the list of the ways we use TextUs.Biz continues to grow.